A queueing management solution that allows businesses to smartly manage long lines and customers waiting dilemma to efficiently improve operations and enhance customer service experience
System Features:
Queueing - reduce the long waiting time that your customers spend via a variety of platforms to join a queue for service
Real-time Updates - receive updates about customers wait time and service expectations through SMS, TV signage and weblink
Multi-branch Analytics - enhance service, resource allocation, sales and marketing programs via real-time reports and dashboard
Benefits:
Increase customer retention
Improve operation effectiveness
Improve customer satisfaction
Increase conversion and speed
Capture performance data
Reduce operational cost